Purpose: Entry‑level access for small departments, volunteer agencies, or pilot programs.
 

Includes:

• Instructor Panel (standard features)

• Remote onboarding for instructors

• Online Instructor training materials (guides, lesson plans, rubrics)

• Online Student training materials (skill sheets, pre‑brief/post‑brief packets)

• Fire Service VR Suite:

  • Incident Command

  • Fire Service (structural firefighting)

  • HazMat

• Annual software access + updates

• Email support

Purpose: For combination departments and academies needing deeper insight and smoother operations.
 

Includes everything in BASIC, plus:

• Instructor Panel with expanded analytics (completion, time‑in‑scenario, performance trends)

• Remote onboarding session for instructors

• Online Instructor training materials (guides, lesson plans, rubrics)

• Online Student training materials (skill sheets, pre‑brief/post‑brief packets)

• Fire Service VR Suite:

  • Incident Command

  • Fire Service (structural firefighting)

  • HazMat

• Priority support

• Quarterly software access + updates

• Scenario deployment templates for multi‑shift training

• Quarterly usage reports

Purpose: For city departments, state academies, and regional training centers requiring scale, integration, and accountability.
 

Includes everything in PRO, plus:

• Advanced analytics (xAPI, proficiency tracking, exportable reports)

• Multi‑station / multi‑unit deployment support

• Access to SSO + MDM integration

• Customizable instructor materials (department‑specific SOP/SOG alignment)

• Dedicated success manager

• SLA with response‑time commitments

• Annual strategy review + curriculum alignment session